9777 bet Privacy Policy

9777 bet is an online gaming and sports betting platform. This Privacy Policy ("Policy") describes what information we collect about you through our website 9777bet.cam, and for what purpose, how, and for how long we use that information.

This Policy applies to all users of our services, including those who visit our website, create an account, complete financial transactions, and use our customer support. By continuing to use our platform, you are considered to have agreed to the terms of this Policy.

Alongside this Privacy Policy, it is important that you read our Terms and Conditions, as they contain a full description of your rights and responsibilities.

We do not knowingly collect information from anyone under 18 years of age, or under 21 years of age in relation to our platform. If we become aware that someone below this age limit has provided information, we will delete that information immediately.

9777 bet collects user information in various ways. This information is mainly of two types — information provided directly by you, and information collected automatically.

2.1 Information You Provide Directly

Information you provide during account registration and management:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID (NID) or passport number (for identity verification)
• Payment method details — bKash, Nagad, or Rocket account number
• Selfie or document photo (for KYC verification)

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

• Device type, operating system, and browser version
• IP address and geographic location
• Login and logout times and session duration
• Pages visited and links clicked
• Gaming and betting history and transaction records
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For fraud prevention and identity verification purposes, we may sometimes collect information from third-party identity verification service providers. All such collection is carried out in compliance with applicable laws in Bangladesh.

9777 bet uses your information for the following specific purposes. The legal basis for each purpose is also noted:

Your information is never sold to third parties or rented out for marketing purposes. We run responsible gaming programmes aimed at preventing fraud and ensuring security. For more details, visit our Responsible Gaming page.

9777 bet keeps your personal information strictly limited. We do not share your information with any third parties except in the specific circumstances described below.

4.1 Service Provider Partners

To operate our services properly, we share necessary information with the following limited categories of service providers:

• Payment processing services (bKash, Nagad, Rocket)
• Identity verification (KYC) service providers
• Fraud prevention technology partners
• Cloud hosting and data security services
• Customer support software providers

All these partners operate under our instructions and may not use the information they receive for their own purposes.

4.2 Legal Obligations

We may disclose your information to authorities if required by a court order, a lawful request from an investigating body, or under applicable law. Any such disclosure is always limited to the minimum information necessary.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the protections under this Policy will continue to apply.

Cookies and similar technologies are used on the 9777 bet website to improve your experience, ensure security, and analyse usage patterns.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and keep security features active. Disabling these will prevent the site from working properly.
• Functional cookies: Store your preferences, language settings, and customisations.
• Analytics cookies: Collect site usage statistics that help improve the quality of our service. These cookies do not hold personally identifiable information.
• Security cookies: Used to detect fraudulent activity and prevent unauthorised access to accounts.

5.2 Cookie Controls

You can disable or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may cause specific platform features to stop working correctly.

We do not use tracking cookies for third-party advertising networks.

9777 bet applies both technical and organisational measures to protect your personal information.

If you believe the security of your account or information has been compromised, contact us immediately.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as applicable law requires.

• Active account data: Retained for the full duration that the account remains active.
• Transaction records: Financial data is retained for a minimum of five years (in accordance with anti-money laundering regulations).
• KYC documents: Retained for the period required by law even after account closure.
• Communication records: Customer support communications are retained for up to three years.
• Log files: System logs are generally retained for up to 90 days.

After the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

As a user of 9777 bet, you have the following rights over your personal information:

8.1 Access and Copy of Information

You have the right to know what information we hold about you and to receive a copy of that information. We process such requests within 30 working days.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that we correct it.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information for a set period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for certain purposes, particularly in relation to marketing communications.

8.5 Withdrawal of Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the validity of any processing carried out before the withdrawal.

To exercise any of the above rights, please contact our support team. Full contact details are available on our About Us page.

9777 bet strictly does not provide services to anyone under the age of 21 and does not collect any information from them. This is a mandatory policy.

Age verification during registration is mandatory. If a user creates an account with a false age and this is later proven, the account will be closed immediately and all data will be deleted.

If a parent suspects their child has registered on our platform, please contact us immediately. We will investigate the matter promptly.

This privacy policy may be updated from time to time to keep pace with changes in 9777 bet's business operations, technology, or applicable laws.

10.1 Notice of Changes

For significant changes to the policy, we will notify you in the following ways:

• A clear notice will be displayed on the website
• A notification will be sent to the registered email address
• Where applicable, consent will be obtained at the time of login

10.2 Consent to the Updated Policy

Continuing to use the platform after receiving notice of changes will be considered your acceptance of the revised policy. If you do not agree to the revised policy, please contact us to close your account.

Previous versions of this policy are retained by us and can be made available upon request.

If you have any questions, concerns, or requests regarding the privacy policy, please contact us. The 9777 bet support team is available seven days a week, twenty-four hours a day to assist you in Bengali and English.

Answers to general privacy questions may be found in our FAQ section.